Frequently Asked Questions
How far in advance should I book?
We recommend reaching out 2–4 weeks ahead for sessions and earlier for events.
What’s included in a portrait session?
Creative direction, lighting design, and a set number of retouched files as listed in the package.
Do you offer product retouching?
Yes. We offer color cleanup, dust removal, and advanced compositing if needed.
How do I receive my photos?
Via private proofing gallery with download links in the agreed formats.
Can I get a rush delivery?
Rush is available for an additional fee depending on scope and schedule.
What usage rights do I receive?
Personal sessions include personal-use licensing. Commercial work includes usage terms scoped in the agreement.
What’s the typical turnaround time?
Proofs are delivered within 3–5 business days. Final retouches follow based on package size.
Can I reschedule my session?
Yes. Please notify us at least 48 hours in advance to avoid rescheduling fees.
Do you deliver RAW files?
We typically deliver high-resolution edited files. RAW files may be licensed on request case-by-case.
Is a deposit required to confirm a booking?
Yes—a retainer secures the date and is credited toward your total invoice.